With today’s fast pace of ¬†innovation, companies across the globe redefine business approach to serve and win their customers. Companies must keep with the mobile trend and develop strategy in improving customer experience. They must understand that if they solve customers’ needs, then business will always win. This course provide ¬†brief knowledge of customer experience…

Synthesis of the course We can say that creativity involves the generation of new ideas or the recombination of known elements into something new, providing valuable solutions to a problem. It also involves motivation and emotion. It involves not only a cognitive dimension (the generation of new ideas) but also motivation and emotion and is…