Assertiveness and Self-Confidence

elearn2grow training
Includes 90 days access

Course Overview

Synthesis of the course

This course focuses on the definition, importance, benefits and techniques of assertiveness and self-confidence.  It also discusses the four types of behavior you encounter in the workplace.


Assertiveness is the quality of being self- assured and confident without being aggressive.  In managing and learning your assertive behavior, you can contribute to your team in a more productive way. You defuse conflict easier if you act assertively, and are treated in a way where your needs are heard and respected.  Being confident about your strengths helps you draw courage and resolution when the going gets tough in life. It helps you to keep things in perspective and back yourself when everyone else says that the task ahead is nearly impossible to complete in the stipulated time.


1.       Course Objectives

2.       Assertiveness and Self-Confidence Importance

  • A.      Why do you need assertiveness?
  • B.      Why do you need self-confidence?

3.       Assertiveness

  • A.      Module Introduction
  • B.      What is Assertiveness?

4.       Four Behavior Types

  • A.      The Passive Person
  • B.      The Aggressive Person
  • C.      The Passive-Aggressive Person
  • D.      The Assertive Person

5.       How will you benefit from being Assertive?

  • A.      Module Introduction
  • B.      Benefits of being Assertive

6.       Self-Confidence

  • A.      Module Introduction
  • B.      What is Self-Confidence?

7.       Assertiveness and Self-Confidence Techniques

8.       Course Assessment

9.       Key Learnings

 What you get

  1. Define assertiveness and self-confidence
  2. Identify the importance and benefits of assertiveness and self-confidence
  3. Learn and differentiate the four types of behavior you encounter in the workplace
  4. Identify techniques to convey assertiveness and self-confidence


Upon successful completion of the course, you will receive a Course Completion Certificate from Elearn2grow.

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