Category Archives: Professional efficiency

Psychology Today defines Emotional Intelligence as the ability to identify and manage one’s own emotions, as well as the emotions of others. Furthermore, people with a high degree of emotional intelligence know what they’re feeling, what their emotions mean, and how these emotions can affect other people. According to Daniel Goleman, author of the best-selling…

Design Thinking is a methodology or approach that provides a solution-based approach to solving problems. It is focused on addressing the problem in a user or human –centric manner and involves a hands-on approach in prototyping and testing. Design Thinking is based heavily on processes that designers use but it has evolved to be used…

Conflicts that are allowed to fester and grow will ultimately diminish productivity and damage employee morale. This is why employers seek employees with the skills to manage and diffuse conflict.  Learn how to diffuse conflict with these 5 steps from the American Management Association. Steps in resolving conflict: 1. Identify the source of the conflict.The…

In this fast paced world, being able to handle the stress that accompanies deadlines and crises are crucial. Working well under pressure involves being able to deal with constraints which are often outside of your control. According to Bizfluent.com,c ommon manifestations of pressure include sleeplessness, a short temper and difficulty concentrating. Lack of patience with…

It is inevitable to receive feedback in the workplace. Learning how to effectively receive and act on feedback given to you is an important skill to learn. Here are a seven tips on receiving feedback like a pro. 1. Stop your first reaction It is human nature to react negatively when being told something negative…

Indeed Career Guide says that problem-solving skills help you determine the source of a problem and find an effective solution. While it is a universal job skill that all employers look for, not everyone is good at it. Let’s dissect the 4 stages of problem solving. 1. Defining the problemThe first step to effective problem…

Critical Thinking is a skill that allows you to make logical and informed decisions.  Indeed, critical thinking skills are in high demand for individuals looking for employment and looking to advance in their careers. According to Scheffer and Rubenfeld, there are 7 critical thinking skills Analyzing: Analyzing is separating or breaking a whole into parts…